Category: FAQs and Troubleshooting

Typically this will be because you have changed your phone or been logging in with different Task accounts. If we cannot find your private key which is stored on your mobile device, we have no choice but to reset your wallet in order to create a new one for you. This means you will lose […]

Instructions to our beta community

For when you can’t complete Task due to lack of location access

You are creating a redeem option in exchange for tokens but aren’t sure where to send the tokens

You have sent token payments but the recipient has not received them

Pending payments are appearing with auto-pay enabled

Currently we support any tokens that are created on the Stellar Network. All mobile user accounts come with a Stellar wallet auto-created with enough Lumens to permit the wallet to work. We have been asked to support other token such as those created on Ethereum. This is something we will consider though we have not […]

Transparency around how Task charges fees to Funders – optional “tips” to support the Task platform

Nothing to do? This will explain why.

How do points and tokens differ