Category: FAQs and Troubleshooting
Why do I have to reset my wallet?
Typically this will be because you have changed your phone or been logging in with different Task accounts. If we cannot find your private key which is stored on your mobile device, we have no choice but to reset your wallet in order to create a new one for you. This means you will lose […]
Mobile beta testers
Instructions to our beta community
Resolving location warnings
For when you can’t complete Task due to lack of location access
What wallet address to use for rewards?
You are creating a redeem option in exchange for tokens but aren’t sure where to send the tokens
Tokens have not arrived
You have sent token payments but the recipient has not received them
Why do some automated payments not work
Pending payments are appearing with auto-pay enabled
What tokens do you support?
Currently we support any tokens that are created on the Stellar Network. All mobile user accounts come with a Stellar wallet auto-created with enough Lumens to permit the wallet to work. We have been asked to support other token such as those created on Ethereum. This is something we will consider though we have not […]
How much does Task charge Funders?
Transparency around how Task charges fees to Funders – optional “tips” to support the Task platform
Why do i have zero tasks?
Nothing to do? This will explain why.
Points vs Tokens
How do points and tokens differ